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Communication


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Formal/informal communication


Equations are omitted for technical reasons - download the original pdf

Communication can be formal and informal. However, formal communication does not mean written communication. For example, a verbal reprimand from a manager to a subordinate is a form of formal communication, whereas a written joke passed around the office is a form of informal communication. The purposes of informal communication are (1) to satisfy personal needs; (2) to prevent boredom; (3) to provide information relevant to the job that is not provided by formal channels.
Contents of
Communication

1 Communication
2 Poor communication
3 Problems with encoding
4 Problems with transmission
5 Decoding problems
6 Good communication skills
7 Communication with an organisation
8 Communication networks
9 Formal/informal communication
10 Communication and management

Related articles: (1) Human Relations School, (2) Communication